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10 Ways to Say 'Thank You'--Part Three

8. Think outside the box.
If you want to get the attention of vendors and clients, send a distinctive thank-you gift. Consider geographic-specific gifts -- if you’re based in Wisconsin, for example, send a selection of high-quality cheeses.

9. Thank your complaining customers.
Complaining customers are going out of their way to tell you why they’re dissatisfied. This generally means they still want to do business with you, assuming you’re able to fix the problem. When a customer complains, thank them first for their business, then explain how you will make things right and offer an exclusive coupon to be used on a future visit.

10. Give social media shout-outs.
Give social media shout-outs. Thank customers by posting a coupon or secret code word on Facebook that gives your fans an exclusive deal. Mention a loyal customer on Twitter to publicly show your gratitude. Or perhaps even profile one of your best clients on your company blog, explaining why you appreciate them so much.


原文見: - | SourceEC - Corporate Gifts Malaysia | Promotional Gifts | Door Gifts Blog
10 Ways to Say 'Thank You'--Part Three Reviewed by Unknown on 9:00 AM Rating: 5

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